Frequently Asked Questions
You can track your real-time shipment status via the 'Orders' tab in your dashboard or the dedicated Logistics page.
How do I request a VAT invoice?
Invoices are automatically generated and emailed upon dispatch. You can also download them from your order history.
What is the return policy for electronics?
We offer a 30-day return window for unopened items. Defective units are covered under our 1-year limited warranty.
Do you offer bulk pricing?
Yes, verified business accounts satisfy tiered pricing for orders exceeding 50 units.
Still need help?
Our dedicated support team is available 24/7.